General consultation

Telephone consultation for importers and food manufacturers is an effective tool for providing the necessary support and information to ensure food safety and quality. Here are some key elements that these consultations should include:

Information on regulations and standards:

• Local and international standards: Consultants should be fully aware of the food regulations and standards applicable in the importer's or manufacturer's country, as well as international standards such as the Codex Alimentarius.
• Registration and licensing requirements: Guiding importers and manufacturers on how to obtain the necessary licenses to operate legally.
• Inspection and control procedures: Explaining the inspection procedures imposed by the regulatory authorities on imported and locally manufactured food.

Telephone consultations are characterized by:

• Ease of access: Consultations should be easily available by phone or other communication platforms.
• Speed and efficiency: Importers' and manufacturers' inquiries should be responded to quickly and efficiently.
• Accuracy and reliability: Consultations should be based on accurate and reliable information from accredited sources.